In fact, for every dollar lost to chargebacks in 2019, the average merchant lost an additional $2. “American. 2. The first is true fraud, where someone used stolen credit card or account information to make a purchase. Protect cardholder data. Information on proper voice authorization procedures may be needed for ‘referral’ responses. ”. Everyone has had the experience of buying. Credit card chargeback reason code: Type: Varchar; Unique: No; Blanks: Yes; Max length: 64 characters; Unique identifier which distinguishes the nature/reason of credit card chargeback reported. 1. 3 is an updated version of legacy reason code 53, which was phased out under the Visa Claims Resolution initiative. All card brands have their own number of codes). Return fraud happens when consumers bring an item (or items) back to you to request a refund in the form of store credit or cash. Fewer chargeback reason codes. 1. . Everything You Need to Know (2023) Shopify POS has everything you need to sell in person, backed by everything you need to sell online. This means providing evidence that will undermine the cardholder’s claim. Your business may not have to handle all chargeback cases — the processor will provide automatic representation in some instances. Survey data from the 2019 Chargeback Field Report found that 82% of merchants surveyed believed that the Visa Claims Resolution process had “little to no impact on chargeback management. “Late Presentment” is a reason code description for three of the four card brands (reason code 12. This chargeback occurs when merchants do not adequately provide currency information. There are two types of invalid chargebacks. A false decline on a credit card or debit transaction occurs when a legitimate card purchase is rejected by mistake. Discover uses unique codes to explain those reasons to merchants. Updated the following columns - card type, response due date. Subsection5. 2 is an updated version of legacy Visa reason code 81, which was phased out under the Visa Claims Resolution initiative. American Express reason code 155, Visa reason code 30, MasterCard reason code 4855, and Discover reason code 4755 are all specific reason codes for Shopify payment chargebacks. A chargeback happens when a customer requests for a transaction to be reversed. For example, Visa reason code 83 is one of the reason codes with several modifiers with which it’s associated. There is a USD 25 limit for the First Chargeback (Reason Code 22). Eligible Chargeback Reason Codes . Time limits vary by card network and reason code, though, so you should look into the specific terms tied to the reason code. In the case of friendly fraud, that reason could be completely invalid and. All cardholder data must be encrypted, truncated, or tokenized; account numbers can only be partially displayed. Visa, MasterCard, and American Express all list compelling evidence by reason code. . FR4 Immediate Chargeback Program. Once you receive this notification, you have 11 days to submit a response. Responding to Mastercard Reason Code 4853 Chargebacks. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. 3. What is Visa Reason Code 13. This code is used when a cardholder claims that a fraudulent transaction occurred in a face-to-face environment, such as a retail store. 3: Goods or services were not as described: C31: RM: 13. 4512:Last updated: October 15, 2019 . If they think it does, they assign it a reason code and credit the funds back to the cardholder’s account. Whether the CID — the four-digit security code on the front of the Card — matches the issuer’s records. Visa reason code 53 is used for Chargeback for Defective/Not as Described, and reason code 85 is used for Credit Not Processed. Chargeback Representment. These codes are notoriously inaccurate; in fact, first-party fraud is predicated on reason codes being inaccurate. Chargeback reason code 75 is issued when a card issuer receives a complaint from a cardholder stating that the name of the merchant that. Chargebacks: Your Guide to Reducing Hassle and Cost. It was originally just one facet of legacy reason code 81. Which is meant to know the reason for the dispute. *These networks do not have specific reason codes assigned to dispute; however, any retrieval that is received without a reason code will be assigned a default code of 1. This category of fraudulent chargeback claims is represented with the following reason codes: AMEX - F29 Card Not Present. Each code has a different timeline. A chargeback reason code is a 2-to-4-digit alphanumeric code chosen by the issuing bank from a predetermined list to reveal the reason the cardholder gave for requesting a chargeback. VCR Dispute Reason Code 10. In these situations, a merchant’s billing descriptor is simply not recognized by the customer. Provide Explanation Give a clear overview of the documents you’re submitting, address the specific dispute reason, provide any changes made to the original purchase/agreement and explain the steps you’ve taken to resolve the dispute. [noun]/* kə • stə • mər • di • spyo͞ot/. 16, 2021. Chargeback Authorization: None: Inquiry/Miscellaneous: M10: Vehicle Rental - Capital Damages: None: Inquiry/Miscellaneous: M49: Vehicle Rental - Theft or Loss of Use:. The issuer generates a claim, then transmits it to the merchant’s acquirer, as well as to Visa, as a means of noting all reported fraud incidents tied to the merchant. M10 Capital damages M11 Credit processed M12 Compliance M13 Not as described - Unable to resolve. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. American Express. The shorthand description is “Late Presentment. 2. Download this sample Chargeback Rebuttal Letter. Every chargeback is filed with a reason code that identifies the given reason for the dispute. The usual period that card networks will accept chargeback disputes is up to 120 days from the date of the settlement for the charge. Reason Code Number. 6: Credit not. This is a fairly common chargeback reason that can. At the start of a transaction. many chargeback reason codes that exist today. 4 chargebacks. message. If you don’t reply in time or with . Scenario 1 — upfront chargeback. Section5. 4853 – Cardholder Dispute – Goods or Services Not as Described or Defective. 5 falls under the “Fraud” category. Prevented; Recover; Tools. Categories. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Not only that, but a higher win rate may incentivize banks to conduct greater due diligence before filing a chargeback in the future. Any chargeback that is received without a reason code will be assigned a default code of 53. Unfortunately, it is pretty challenging to prevent friendly fraud. Visa - 10. 5 billion lost in 2020. Issuers must not initiate a chargeback for magnetic-stripe (POS Entry Mode value of 90 or 02) transactions on non-chip enabled cards. American Express chargeback reason code C31 falls under the “Card Member Disputes” category. MasterCard chargeback reason code 4540. Step 2: Customer initiates the chargeback. However, for simplification, they are divided into eight categories: Fraudulent activity; Authorization. Overall returns (all codes): 15%. For example, some reason codes offer cardholders over a year to file. Protect stored cardholder data. The time limits for responding to a chargeback also vary based on the card scheme and the chargeback reason code. Scenario 1 — upfront chargeback. Take, for example, a reason code 4853 chargeback claiming that merchandise or services ordered were not received. There are two common causes of code 10. Every card brand has a unique set of chargeback reason codes banks must choose from. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in order to resolve the dispute. A chargeback happens when a customer requests for a transaction to be reversed. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim. Mastercard uses reason code 4842 for late presentment chargebacks, but the conditions are considerably more complex. Knowing these codes can help you dispute chargebacks more effectively. 3 falls under the “Consumer Disputes” category. Partnerships; Integrations; About. If you don’t reply in time or with . Reason Code 04. Here are some chargeback reason codes by card type. However, the disputes themselves are still categorized by the issuing bank based on the card network issuing the card. the requested documentation, your account will be debited. Try Shopify free for 3 days, no credit card required. 5. Chargeback Reason Codes; BIN Lookup; ROI Tool; Company. 6). Let’s say you got a Visa chargeback with reason code 13. 2. Each of these situations was given an alphanumeric identification code called a chargeback reason code, which is meant to explain the reason for the dispute. These codes can help a merchant with an inquiry or chargeback reversal. Here’s how your store can prevent and deal with chargebacks. The terminal action codes are in Table 122 of the 4. Blog and Articles; Success Stories; Chargeback Reason Codes;. Chargeback prevention strategies vary based on the reason for the. We’ve all been there as an eCommerce owner: you excitedly ship out a $1,500 order to a customer, and then a few weeks later you’re notified that the customer has opened a chargeback dispute. 2 falls under the “Fraud” category. Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. What is Visa chargeback reason code 10. Code 4807: Fraudulent Card-Present Transaction. Chargeback reason code description – An explanation which provides the reason of raising a chargeback by the cardholder. Reason codes are alphanumeric strings of text provided in a chargeback notification as a means of explaining the cause for the dispute. A Charge is Disputed * We’ll work directly with the Card Member and try to resolve the case before reaching out to you. Category. Choose the representment amount. Fight; Prevent;. At Visa they used to receive reason code 98. 4 chargebacks. 5 Categories of Visa Chargeback Reason Codes. Reason Codes: 22 / 23 / 32 / 35. 4 Fraud – Card-Absent Environment. Documentation must be a direct result of cardholder communication. Typical chargeback reason codes are: DA: Disputed amounts. Analyze your chargeback data. Below is a list of Mastercard chargeback codes used in eCommerce. However, you’re not alone; they create headaches for many players within the Mastercard ecosystem. e above 0. 7: Defective goods and services: C32: RM: 13. Try Shopify free for 3 days, no credit card required. Chargeback Reason Codes by Network - 2023 Orientation. non_receipt: The buyer claims they didn't get the goods or services. With that said, you still need to understand the reason codes with any chargebacks from Amex. 00 EUR as a Withdrawal fee. 2. MasterCard - 4863 Cardholder Does Not Recognize - Potential Fraud. It also regulates the way banks must respond to consumer complaints and sets limits on liability for lost or stolen debit cards. com. Issued the credit but did not deposit it with its processing bank in time for it to appear on the cardholder’s next statement. That said, looking up purchases using this number can make it easier to provide info following an. If a dispute is filed with Discover and a ticket retrieval request is sent, the merchant has just five calendar days to respond with. Some Mastercard reason codes (4808, 4870, and 4871) proceed directly to arbitration if the issuer does not accept the merchant's representment. Transaction unauthorized make up 30% of all. 800. This means the cardholder claims that they received goods or services that were substantially different from what the merchant described. To help merchants understand the underlying issue of each chargeback, American Express has created specific chargeback reason codes to help business owners interpret chargebacks. Note. 1, multiple conditions must be met: A merchant processes a transaction, and the transaction is approved. This code applies when a cardholder claims a charge was unauthorized, and the issuer determined that ALL of the following conditions were met: The transaction took place in a card-present environment. The chargeback system was designed as a last resort; only to be used in specific situations. Enter the code that identifies the reason that a chargeback was generated for an invoice during receipt entry. There are four primary phases to a Visa dispute: After Visa. ACH return codes are a type of shorthand for specific information concerning the return, much like the card decline codes or dispute reason codes used by credit card networks. A chargeback happens when a customer requests for a transaction to be reversed. With that said, you still need to understand the reason codes with any chargebacks from Amex. Chapter 2 1. Visa is planning to shake up the chargeback process with new compelling evidence rules for fraud disputes with Reason Code 10. Each code corresponds to an issue or problem. Chargebacks are a major threat to businesses big and small. The transaction took place in a "card-present" environment using a counterfeit EMV (chip) card. Friendly fraud. Faxing and Mailing Agencies: The reason code also presents a timeline to fight the chargeback and what evidence is needed to reverse the chargeback. © A new 4 byte reason code will be used moving forward. Chargebacks911® can help your business manage risk from Visa chargeback reason code 10. 1 – Merchandise/Services Not Received; Mastercard Reason Code 4853 – Goods or Services Not as Described or Defective;. However, they don’t address the reason why that chargeback was issued in the first place. Reason code 98 was a code used for pre-compliance chargebacks before the implementation of the Visa Dispute Resolution system. You’ll want to carefully review all chargeback reason codes so you are familiar with the very detailed regulations. This definitive guide includes the chargeback rationale codes from each of to four major card networks. EMV Liability Shift Counterfeit Fraud. What are chargeback reason codes? Reason codes inform merchants about the reason why the customer is disputing a transaction, based on the information they provided to their bank. Visa - 10. Chargeback Reason Codes > Chip Liability Shift > Issuer Chargeback > Chip Liability Shift Program for Domestic and Intraregional Transactions Chapter 5—Compliance Case Filing Incorporated the changes announced in “AN 1677—Revised Standards—QuestionableAn ACH (Automated Clearing House) payment dispute is a situation in which one party involved in an ACH transaction raises a concern or disagreement over the legitimacy, accuracy, or authorization of the transaction. How you respond is determined by the chargeback reason code: Embed This Graphic. An invalid chargeback is defined as an unnecessary or non-compliant payment dispute — a chargeback that shouldn’t have happened. April 2018_Chargeback Reason Code Encyclopedia. The time limits for responding to a chargeback also vary based on the card scheme and the chargeback reason code. This scenario applies when the arbitration was raised by either the. Chargeback reason American Express reason code Discover reason code Mastercard reason code Visa reason code; Cancelled subscription: C28: NF: 4841: 13. Thanks for following the Chargeback Gurus blog. At their core, false declines are legitimate transactions that get blocked on the suspicion of fraud without any fraud actually occurring. Mastercard Chargeback Reason Code 70: Chip Liability Shift. 15% - the number of chargebacks initiated by cardholders due to retailers shipping the wrong product. This code is used when a cardholder claims that a fraudulent transaction occurred in a face-to-face environment, such as a retail store. What is Visa chargeback reason code 13. For card-absent transactions, use all Visa tools, including AVS, CVV2, Visa Secure, and more, to reduce instances of fraud. Example: 25. ECM monitors first presentment chargebacks regardless of reason code or transaction type. 4: Fraud—Card-Absent Environment. At their core, false declines are legitimate transactions that get blocked on the suspicion of fraud without any fraud actually occurring. 2 address the specific dispute reason with the documents you send. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. Any of those things could easily result in a recurring billing chargeback ( Reason Code 13. 2 Added chapter providing information about the DiscoverUse fallback options—like manually entering transaction data—as a last resort. 4540. ’With an eCommerce transaction, 3-D Secure technology works like an online PIN code. Written over Chargeback Gurus. 3? Chargeback reason code 13. Documentation must be a direct result of cardholder communication. 7, "Compelling Evidence" Added Compelling Evidence policy that details incremental optional requirements that Merchants may provide to support Chargeback reversal requests. Chargeback reason code. The following chargeback reason codes are related to EMV: Visa: 10. 4 Other Fraud Card Absent. 3 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. 3. Under the legacy Visa Chargeback system, there are 22 chargeback reason codes (And remember, this is just for Visa. Payment capture comes after authorization; at this point, the payment is effectively "settled," and the transaction is over. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. This may be done by either the merchant or the issuing bank. The shorthand description is “EMV Liability Shift Counterfeit Fraud. When you do the math, you are looking at a $5,000 penalty per month, along with a chargeback fee of $15-$30 per chargeback, and all the other associated costs. Description. If the merchant has a signature showing that the order was delivered, or evidence that the. 1: Services not provided or merchandise not received: VCR Dispute Reason Code 13. If you believe you have received an ACH return in error, you can contact your bank. Additionally, one clearing transaction. Updated August 23, 2023. The cardholder has a chip card and someone made a counterfeit copy of it. instead of chargeback reason codes Chapter 3—Dual Message System Chargebacks, Overview, Chargeback Message Reason Codes, First Chargeback: MTI 1442 Removed all references to chargeback message reason code 4802—Requested/Required Information Illegible or Missing as announced in Global Security Bulletin No. We want to clarify: this doesn’t imply that a transaction ID can reliably prevent chargebacks and fraud. American Express chargeback reason code M10 falls under the “Inquiry/Miscellaneous” category. Let’s say you got a Visa chargeback with reason code 13. Mastercard Chargeback Reason Code 70: Chip Liability Shift. May 2011: 5. There are dozens of reasons why cardholders and issuers dispute transactions. 7: Defective goods and services: C32: RM: 13. Early Warning: Reaching a chargeback ratio of 0. Pages 124 This preview shows page 90 - 93 out of 124 pages. Plus, get valuable tips to prevent and fight chargebacks with greater accuracy. This extra step can be frustrating for Card Members and lead to lost sales. Chargebacks911® can help your business manage all aspects of chargeback reason codes, using proprietary technologies and experience. F01. 5 Removed unused Visa (60) and Discover (4580) Chargeback Codes Added Section 1. Merchant Accepted Chargeback-Miscellaneous: Amex: M10: Capital damages-Miscellaneous: Amex: M11: CM Credited- Chargeback Reversed. 1. 26% - the number of chargebacks that result from undelivered orders. The cardholder claims the merchant incorrectly billed for capital damages. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. Chargeback prevention alerts require you to monitor and respond to notifications within a short time frame, usually 24 to 72 hours. txt) or read online for free. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. Specifically, it has introduced a Compelling Evidence requirement for disputes falling under the Visa CE/30 chargeback reason code. The system does not accept blank as a value, even if it is defined in the user defined code table. Mastercard Chargeback Reason Code 73: Duplicate Transaction. It’s a 3-digit alphanumeric shorthand attached to a returned ACH transaction explaining why an ACH transfer is reversed. Under the legacy Visa Chargeback system, there are 22 chargeback reason codes (And remember, this is just for Visa. A01 | A02 | A08. But sometimes, a chargeback can be fraudulent. A new chargeback notice is created. For more information on these and other updates, check out our complete chargeback reason. You should be. Discover - UA02 Fraud – Card Not Present Transaction. The length and structure of Reason Codes changed from a current two-digit code to four to six digits that contains decimal(s) point(s). The Cardmember claims to have been incorrectly billed for Capital Damages, theft, or loss. There are no format changes to the sales file specification; there are additional values added to the sales file to designate chip card transactions. ECM monitors first presentment chargebacks regardless of reason code or transaction type. REQUEST A DEMO. The reason code used to describe the dispute will determine the chargeback time limit. For card-absent transactions, use all Visa tools, including AVS, CVV2, Visa Secure, and more, to reduce instances of fraud. A credit card chargeback is when a bank returns money to you because a credit card charge was fraudulent or you bought something online that wasn’t delivered or was. Visa chargebacks can be a major inconvenience for merchants. So don’t spend another second worrying about chargebacks. The shorthand description is “Vehicle Rental – Capital Damages. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. Unfortunately, it is pretty challenging to prevent friendly fraud. 2. 45. 4 Funding Process. WEX has repurposed chargeback reason code 10 to indicate EMV chargebacks. Most reason codes apply to any merchant, regardless of what’s being sold. Other Fraud—Card Present Environment. A false decline on a credit card or debit transaction occurs when a legitimate card purchase is rejected by mistake. Network Processing ® ©The post below contains legacy information pertaining to the formerly-common Visa chargeback reason code 75. For merchants at risk of exceeding important chargeback thresholds, this cost is often well worth it. Either the acquiring or issuing bank could initiate the chargeback. . After the introduction of Visa Claims Resolution, Visa set the goal of resolving all disputes in less than 31 days. Spot these types of chargebacks using. CB CD (chargeback reason code) Enter the code that identifies the reason that a chargeback was generated for an invoice during receipt entry. Here’s how your store can prevent and deal with chargebacks. According to our research, friendly fraud will represent six out of every ten chargebacks. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. You processed a transaction with the counterfeit card on a terminal that wasn’t EMV-compliant rather than using a chip reading device that would have detected the fraud. This ranges anywhere from roughly 60 to 90 days after purchase. Helpful items may include, but are not limited to:Visa uses chargeback reason code 75 to designate chargebacks caused by non-recognition of a credit card transaction by the cardholder. Each of these situations was given an alphanumeric identification code called a chargeback reason code, which is meant to explain the reason for the dispute. Each chargeback comes with a code that designates the reason it was filed. Now, 10. When a card is declined, it is in your best interest to accept that answer and either cancel the transaction or ask for a different form of payment. 4 Fraud – Card-Absent Environment. 5 Removed unused Visa (60) and Discover (4580) Chargeback Codes Added Section 1. A chargeback report is a periodic report that compiles key chargeback stats to track trends and identify correlations between disputes and other business data. Amazon Pay will send you a notification email when you get a chargeback, which will include details such as the order number and reason code. 2. By entering your email, you agree to receive marketing emails from Shopify. Late Presentment Rules: Mastercard. Stage 1: First Chargeback. 1. They either issue a chargeback to the merchant’s bank, or they find that the charge is authentic and side with the merchant. But research by Javelin found that merchants dispute 43% of all chargebacks and succeed at 60% of those disputes. This can be transaction receipts, proof of. 0 only applies to reason code 10. Always ask for authorization regardless of the transaction amount. Thus, the easiest way to prevent chargeback reason code 75 from being. However, Visa is the largest card brand in both the United States and the world. Reason Code Description. But, merchants should be aware that, eventually, everyone will be required to use the new designations. Visa requires processors and banks use to this system for multiple tasks, including challenging initial chargeback results. This chargeback reason code is also referred to as “Point-of-Interaction” Errors. Different card networks have different reason code systems. MASTERCARD Reason Code Description. FR2 Fraud Full Recourse Program. Check this complete list of chargeback and dispute reason codes. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. M49 Vehicle Rental – Theft or Loss of Use. Improve chargeback-resolution time. Instead, ask for a different form of payment. 4 spec (Section 8. 2, below. US/Canada Chargeback reason code. The first is true fraud, where someone used stolen credit card or account information to make a purchase. Code description a01 charge exceeds authorization. Most acquiring banks put a timeframe on when customers can initiate a chargeback for a purchase. Card issuers are in the process of enrolling all cards issued to cardholders to participate in 3-D Secure. You can learn more about each one by visiting the Mastercard Chargeback Guide. The agency must provide this documentation to Vantiv (via mail, fax, online/scanning) within 30 calendar days after the report date on the Visa/MasterCard. Merchants who believe they have received an invalid chargeback under reason code 13. The reason codes are grouped into several broad. Here is an overview of how the general chargeback process works with most major processors (we’ll get into how Square does it down below) Step 1: A purchase occurs. You should place a Code 10 call when. The merchandise was as described or was not defective. This liability shift essentially provides merchants. Goods and services not as described or cardholder received defective goods or services 3. The Mastercard chargeback reason codes were condensed down in 2016, like the process that Visa just underwent with Visa Claims Resolution. com Europe. Each reason code has its own set of regulations regarding: Proper and. 4 Fraud – Card-Absent Environment. ” This code indicates an unauthorized charge was made to a chip-and-PIN card in a card-present transaction. It is very similar to: Mastercard's 4853- Defective/Not as Described Reason Code. We also included the reason code descriptions and an indication of when the allowable time frame begins. Chargeback reason code 10. A risk department can accurately analyze what the issue is with their merchant by seeing the individual reason code,” Cirone explained. Then they instruct the merchant’s acquiring bank to reverse the transaction and withdraw the funds from the merchant account. 4853 – Cardholder Dispute – Digital Goods Purchase of $25 or Less. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. Here are some chargeback reason codes by card type. The new reason codes follow a format of two digits, a period, then a third digit. Write customer-friendly policies. This definitive tour containing the chargeback reason codes after each of the four major card networks. The system does not accept Blank as a value, even if it is defined in the UDC table. ; Resources. 75 for every $1. In short: capture is the point at which you get paid for a sale. UA06 Fraud – Chip and PIN Transaction. The term "counterfeit fraud" refers to specific chargeback situations defined by Visa Reason Code 10. compliance process depending on whether a chargeback right exists. • Chargeback – a message sent via the card brand network to debit the merchant and credit the issuer for a cardholder dispute. Typically, cardholders file a chargeback if they were not informed of dynamic currency conversion fees or were not given the option to complete the sale in their local currency. Reason. 00 in chargebacks. Here’s how your store can prevent and deal with chargebacks. Credit card fraud is a big problem for eCommerce merchants, leading to many true. Less than 20% of merchants noted a slight decline in Visa chargebacks after VCR, while over 55% reported no decline in chargebacks. 196First Chargeback failed: Reason Code 4837 not allowed under “issuer auths, they own” chargeback rules: 100001: 400: INVALID_REQUEST: First Chargeback failed: Reason Code 4863 not allowed for authorized CAT transactions: 100001: 400: INVALID_REQUEST: First Chargeback failed: Reason Code 4863 not allowed for. 1. School Yeshiva University; Course Title BUS MISC; Uploaded By KidGorilla7385. 5 may be able to represent the transaction and reverse the chargeback with the right compelling evidence.